Security and safety

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At Zeitro, privacy and data security are at the core of everything we do. We understand that in the mortgage industry, handling sensitive financial and personal information requires the highest standards of protection. Our platform is built with bank-level security, utilizing encryption protocols and secure data storage to safeguard all borrower and transaction data. From the moment data is entered into Zeitro, it is fully encrypted both in transit and at rest, ensuring that it remains secure at every stage of the process.

In addition to industry-leading encryption, Zeitro is designed to be SOC 2 compliant, adhering to strict standards for managing customer data based on principles of security, availability, and confidentiality. This ensures that loan officers, brokers, and wholesalers using our platform can confidently manage borrower information, knowing that our systems meet the rigorous requirements of global security standards.

Moreover, Zeitro uses role-based access controls (RBAC) to ensure that only authorized users have access to sensitive data. This means that each professional—whether a loan officer, underwriter, or processor—has access to only the information they need to perform their tasks. This limits unnecessary exposure to sensitive borrower data and reduces the risk of breaches.

Beyond technological safeguards, Zeitro actively prioritizes compliance with all relevant privacy laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our platform is designed to ensure that borrower data is handled responsibly, with transparency regarding how it is collected, stored, and used. This includes giving borrowers control over their information, allowing them to opt out of data sharing where applicable, and maintaining a clear, easy-to-understand privacy policy.